Shipping Policy
At Arabica X, we are committed to delivering your orders quickly, safely, and reliably across the United Arab Emirates.
1. Delivery Locations
We currently deliver to all Emirates within the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
2. Order Processing Time
Orders are usually processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
Once dispatched, delivery typically takes:
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1–2 business days for major cities
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2–4 business days for other areas within the UAE
Delivery times may vary depending on location, courier schedules, and public holidays. ()
4. Shipping Charges
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Free shipping on orders above AED 150
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AED 20 standard delivery fee for orders below AED 150
Shipping charges will be clearly displayed at checkout before completing your purchase.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor the delivery status of your package.
6. Delivery Attempts
Our courier partner will attempt delivery to the provided address. If the delivery is unsuccessful, the courier may contact you to arrange another delivery attempt.
7. Incorrect Address
Customers are responsible for providing accurate delivery information. Arabica X is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
8. Delays
While we strive to deliver orders on time, delays may occur due to weather conditions, courier issues, or high order volumes.
Thank you for shopping with Arabica X.